Policies

Safety

At Primo Fragrances, we take your privacy and security seriously. All orders and personal information are protected using industry-standard Secure Server Software (SSL). This technology encrypts your data to ensure that all personal information remains private and secure. We guarantee that your information is 100% protected when shopping with us.

User Information

The information we collect helps us continuously improve Primo Fragrances — enhancing customer service, product presentation, communication, promotions, and order fulfillment. We may also use this information to inform you about special offers, new products and services, or important updates to our website or operations.

If you believe your information is being used improperly, please contact us immediately. We will promptly investigate and take all necessary steps to correct the issue.

Information Gathered

Information collected through our website may come from emails, promotions, or customer registration. Depending on how you interact with us, we may collect the following:

  • Name

  • Telephone number

  • Email address

  • Physical address

  • Billing information (including credit/debit card details and expiration date)

  • Gender

  • Purchase history

  • Promotion codes or gift cards used

Your Information is Kept Private

All personal information you provide is used strictly for internal purposes to help us serve you better. Primo Fragrances does not sell, share, or distribute your information to any third party or external company. We strictly adhere to our privacy policies and procedures to maintain the confidentiality and security of our customers’ data.

Legal Disclaimer

Primo Fragrances is not responsible for typographical errors or inaccuracies that may appear on this website. Product information, pricing, and discounts are subject to change without notice. Please note that product images may differ slightly from actual items.